While the fundamentals of community banking have stayed the same, changes abound in the way those at 1st Source Bank do business with customers, mainly on the technology side. Tellers went from showing people how to fill out deposits slips to helping customers with apps on their phones. The focus at 1st Source Bank has been to embrace leading-edge technology while maintaining the person-to-person skills required to assist customers with reaching their financial goals.
Leadership Life | Matt Vessely | Positive changes in community banking
