Award-winning service and organizational excellence are the cornerstones of what garnered CompressAir in La Porte the Spirit of Sullair award for the second year in a row. The honors were given at the 2019 Distributor Conference in San Antonio this week hosted by Sullair.
“CompressAir is very appreciative to be the chosen Sullair distributor for the Spirit of Sullair award for the second year in a row,” said Andrew Crowl, owner and president of CompressAir. “I am thankful for our employees, who leave a positive impact when assisting our customers.”
CompressAir is an industrial air compressor service and sales center and an authorized Sullair distributor offering their full product line.
The Spirit of Sullair award is given to a Sullair distributor who demonstrates a commitment to the full breadth of Sullair products and services, promotes the Sullair brand, offers service and sales training to employees, is willing to help Sullair and other distributors, and provides incomparable customer service and support.
Over the last year, CompressAir has shown loyalty to Sullair by acting as an extension of Sullair’s strong brand centered around Reliability, Durability, and Performance. Sullair recognized this brand synergy and commended CompressAir’s focus on excellent customer service.
“We’re just doing our job. We do our best to provide all our customers with the best advice when it comes to their air compressor application, Crowl said. “We are loyal to Sullair and promote their brand in a positive way.”
CompressAir is able to demonstrate this strong synergy and commitment to customer service in part because of their family-owned-family-operated business practices. With a strong focus on customer service, CompressAir keeps the customer’s wellbeing at the forefront of service, striving to help them reduce energy costs and increase efficiency of their compressed air systems. When they’re not providing in-person guidance to customers, CompressAir takes time to offer a friendly online approach to service as well. A quick glance at their website reveals a commitment to educating the customer with comprehensive FAQs about how and when to address compressed air system issues and how to keep equipment functioning well to reduce the need for service calls. Their online blog introduces customers to the company, employees, and industry news.
It’s clear that CompressAir is about more than getting the product to the customer. They’re all about the values the company instills in every employee to honor and grow that customer relationship no matter how or why they are interacting. CompressAir provides sustainable, ongoing training for all employees, and holds them to carrying out the family-owned-family-operated business values they’ve worked so hard to create.
Customer testimonials reveal this to be true as well.
Since becoming a distributor of the Sullair line in March, 2008, CompressAir has seen consistent growth – over double digits – year after year. For more information, visit them at https://compressair.net/.
