After years of building loyalty and focusing on excellent customer service, CompressAir has earned its pride for the long-term relationships and success stories they have accrued.
Family owned and operated, CompressAir’s mission is to provide excellent sale offers and service. The company strives to help customers reduce energy costs and increase the efficiency of their compressed air systems. Since becoming a distributor of the Sullair line in March, 2008, CompressAir has had consistent growth rates, over double digits, year after year. Sullair is a major manufacturer of air compressors designed for commercial and industrial use. Just recently, they held their Distributor Conference, where they bestowed a variety of awards, including the Spirit of Sullair award given to CompressAir. The award was developed by Sullair to recognize distributors who best exemplify the behaviors the company wants all distributors—and all employees—to practice.
Sullair representatives said CompressAir earned the award for their, commitment to the full breadth of Sullair products and services, promotion of the Sullair brand, service and sales training, willingness to help Sullair and other distributors, and incomparable customer service and support.”
Tyler Crowl, Key Account Manager for CompressAir, expressed his gratitude on behalf of the company.
“CompressAir is very grateful to be the chosen Sullair distributor for the Spirit of Sullair award,” Crowl said. “I am thankful for our employees, who leave a positive impact when assisting our customers with all of their compressed air questions.”
Crowl explained the importance of being a brand ambassador to both companies, and elevating customers’ experiences.
“We are a loyal Sullair distributor and promote both brands in a positive way,” Crowl said. “Our team at CompressAir finds it important to build a customer relationship and help identify ways to reduce downtime, increase efficiency, and sustain reliability. We feel this is what sets us apart from other companies like us.”
CompressAir solidifies brand loyalty to both companies by carrying their brand names throughall marketing materials, such as social media, flyers, newspapers, magazines, and the CompressAir website.
Sullair looks at their brand promise—Reliability, Durability, Performance—and recognizes that these are the characteristics customers see in CompressAir.
Customers’ testimonials reveal this to be true.
“We are happy to be working with CompressAir,” said Brian, a CompressAir customer. “They are friendly, professional, and, when calling for a service call, they are fast about coming out to our plant. When we purchased a new compressor, they were able to get us a great rebate.”
Another customer, Ron, had a similarexperience.
“CompressAir was recommended to us due to their service,” Ron said. “Through working with CompressAir, our compressed air system has become more reliable and efficient. In my 42 years as a service manager at this plant, CompressAir is the best compressor company I’ve worked with.”
CompressAir and Sullair make a great team, and when it comes to service, CompressAir does it best.
